Privacy Policy

We collect information you provide directly when you request services, enroll as a member, or contact us. This includes your name, address, phone number, email, club membership details, and service preferences. We also collect information automatically such as usage data, device information, and cookies when you visit our website.

We use your information to coordinate and deliver concierge services, to communicate with you about service requests and scheduling, to process payments, to verify membership eligibility, and to improve our services. We do not sell your personal information to third parties.

We share your information with third-party service providers only as necessary to fulfill your service requests — for example, sharing your address with a contractor scheduled to perform repairs at your residence. We require all service providers to maintain confidentiality and to use your information only for the purpose of providing the requested service.

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your information using industry-standard practices.

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

We retain your personal information for as long as your membership is active and for a reasonable period thereafter to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable legal requirements.

You have the right to access, correct, or delete your personal information. You may also request that we restrict certain processing of your data or object to our use of your information. To exercise these rights, contact us at concierge@countryclubconcierge.net.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us so we can promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at concierge@countryclubconcierge.net or by mail to our principal office. We will respond to all inquiries within five (5) business days.